Interested in applying for PFCI this year? Start the process with an insider look at what makes a standout application. Hear directly from PFCI Board of Trustees and PFCI Mentors as they share guidance, tips, and behind-the-scenes insights.

Tipping can motivate employees and boost morale, but it can also raise tough questions about fairness, compliance, and transparency. Join peers to discuss the pros and cons of implementing a tipping program, from deciding how to structure payouts to ensuring your system aligns with payroll best practices.

Exceptional service isn’t just about fixing problems - it’s about creating experiences that make customers feel genuinely valued. Join Tim Huckabee of The Profitable Florist and your peers to discuss how to empower employees to delivery personalized, consistent service that strengthens customer loyalty. Explore practical ways to weave meaningful details, consistency and care into every interaction – digitally or in person.