Flower Sale or Fail? Sales Rep Misses Heart of the Sale
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Tim calls a respected respected, long-standing flower shop in suburban Chicago to see how their phone service would hold up when presented with a truly high-value, emotionally charged order.
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Tim calls a respected respected, long-standing flower shop in suburban Chicago to see how their phone service would hold up when presented with a truly high-value, emotionally charged order.
LISTEN: Sales Rep Misses Heart of the Order
Open to listen to or download MP3 audio. | 4 minutes
Open to listen to or download MP3 audio. | 4 minutes
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Select the "Enter the Discussion: Would you have handled the call differently? Do you agree with Tim's assessment? Was there anything else that jumped out at you while listening to the recordas there anything else that jumped out while listening to the recording?" button to begin.
Select the "Enter the Discussion: Would you have handled the call differently? Do you agree with Tim's assessment? Was there anything else that jumped out at you while listening to the recordas there anything else that jumped out while listening to the recording?" button to begin.