October Idea Exchange: Elements of a Winning Customer Loyalty Program

Recorded On: 10/10/2024

Elements of a Winning Customer Loyalty Program 

Research indicates it is up to five times more expensive to acquire a new customer than to retain a current customer. Explore strategies to keep your current customers loyal and satisfied, a key to long-term business success. Come prepared to learn and discuss: 

·       Rewards that are most valued by customers  

·       Best practices to communicate and educate customers about your loyalty program 

·       Best tools to operate your loyalty program  

Key:

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October Idea Exchange: Elements of a Winning Customer Loyalty Program
10/10/2024 at 2:00 PM (EDT)  |  Recorded On: 10/10/2024  |  45 minutes
10/10/2024 at 2:00 PM (EDT)  |  Recorded On: 10/10/2024  |  45 minutes Elements of a Winning Customer Loyalty Program Research indicates it is up to five times more expensive to acquire a new customer than to retain a current customer. Explore strategies to keep your current customers loyal and satisfied, a key to long-term business success. Come prepared to learn and discuss: • Rewards that are most valued by customers • Best practices to communicate and educate customers about your loyalty program • Best tools to operate your loyalty program