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October Idea Exchange: Elements of a Winning Customer Loyalty Program
Recorded On: 10/10/2024
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Elements of a Winning Customer Loyalty Program
Research indicates it is up to five times more expensive to acquire a new customer than to retain a current customer. Explore strategies to keep your current customers loyal and satisfied, a key to long-term business success. Come prepared to learn and discuss:
· Rewards that are most valued by customers
· Best practices to communicate and educate customers about your loyalty program
· Best tools to operate your loyalty program
Key:
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October Idea Exchange: Elements of a Winning Customer Loyalty Program
10/10/2024 at 2:00 PM (EDT) | Recorded On: 10/10/2024 | 45 minutes
10/10/2024 at 2:00 PM (EDT) | Recorded On: 10/10/2024 | 45 minutes
Elements of a Winning Customer Loyalty Program
Research indicates it is up to five times more expensive to acquire a new customer than to retain a current customer. Explore strategies to keep your current customers loyal and satisfied, a key to long-term business success. Come prepared to learn and discuss:
• Rewards that are most valued by customers
• Best practices to communicate and educate customers about your loyalty program
• Best tools to operate your loyalty program